WastePlan invitations unemployed graduates to use for IT Graduate / Internship Programme 2022.

Internship Location: Pretoria, Gauteng

Internship Closing Date: 15 April 2022

We’re searching for newly graduated candidates with an IT qualification which are in search of an thrilling internship alternative primarily based in Pretoria, Gauteng
Job Abstract      
To supply IT assist to the corporate’s numerous departments within the Gauteng area

Responsibilities 

  • First stage of inner IT assist
  • Dealing with of all verbal, e-mail and cellphone queries, and making certain these queries are logged into the division’s ticketing system
  • Hourly follow-up on tickets assigned to you on the division’s ticketing system
  • Present suggestions to the shopper and resolve queries in accordance with the departments SLA
  • Escalate queries to the IT Help Supervisor if you happen to will be unable to resolve them inside SLA time
  • Go to different branches as and when required, with a purpose to assess or resolve points
  • Guarantee all required software program is put in and the gadget and its functions are accurately configured for the meant recipient or its meant use
  • Guarantee gadgets are made accessible to the shopper inside the relevant SLA time
  • Decrease the impression on our operations by performing as a lot work as attainable remotely, and by minimizing gadget downtime
  • Analysis attainable options to {hardware}, service or community considerations
  • Help in procurement of this gear or providers
  • Put together and configure the gear or service to be put in
  • Set up functions on a number of gadgets, undergo the method as requested by the Methods Supervisor and supply suggestions on the requested subjects inside the specified interval
  • Guarantee all belongings are captured and asset particulars and paperwork are up to date on the system (chosen belongings, usually regionally and solely upon request of the IT Help Supervisor)
  • Go to different branches to gather or confirm asset data, as and when required

 Necessities

  • Matric / Grade 12
  • A related Diploma or Diploma in IT will probably be most popular
  • Related {qualifications} and expertise, information and abilities
  • Excessive proficiency in Microsoft Workplace is important
  • Legitimate driver’s license and personal dependable transport preferable
  • Have to be properly introduced, skilled and have glorious communications abilities            

Employment will probably be applied in accordance with the Employment Fairness Act.
Solely Candidates being thought of for the function will probably be contacted.

For contemporary South African lastest Internships, Learnerships, Apprenticeships and Bursaries observe / like our Fb web page StudentRoom

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